Privacy policy

Effective September 7, 2026.

Who operates the service

Telamanus Quotes is operated by Jake, an individual based in New York, USA, using the Telamanus brand. Telamanus is not an incorporated company or a separate legal entity. Contact: hello@telamanus.com.

This policy covers our public website and Wix app. The service business named on an estimate form decides why it collects your inquiry and how it follows up. We process that inquiry to provide the app to that business. We also make our own decisions about account administration, security and support. The business’s own privacy practices apply to its use of your information.

Information collected and why

• Business accounts: Wix installation identifier, saved business name and introduction, rates, service ZIP restrictions, any business privacy-policy link, form status, and settings revisions. These connect the form to the right site and calculate estimates.
• Notifications: the business’s notification email, verification status, temporary code hash, expiry and attempt counts. These protect and deliver requested inquiry alerts.
• Billing: plan status reported by Wix, the time it was checked and monthly inquiry counts. Wix handles checkout and card details; we do not receive payment card numbers or Wix passwords.
• Inquiries: the name you choose to provide (a first name is enough), reply email, relevant job answers, calculated breakdown and optional notes. A five-digit ZIP is required only when the business restricts its service area; otherwise it is optional. We record the time and version of your affirmative request to share these details with the named business.
• Business terms: the installation identifier, acceptance time and terms version when the site owner accepts our terms while saving an enabled form.
• Security and support: connection IP addresses are used temporarily in server memory for API abuse limits; expired entries are cleared as requests arrive. Messages you send to support and relevant operational records are used to resolve your request. Please do not send payment credentials, identity documents, health information, passwords or unnecessary personal details.

Contact fields are not sent to us until you submit the inquiry. Estimate checks send job answers to calculate the price without saving an inquiry. We do not request phone numbers, street addresses, geolocation, birth dates or payment details in the inquiry form.

Who receives information

The service business receives the inquiry in its authenticated dashboard and, if it verifies a notification inbox, by email. Its exports and email copies are outside our app’s deletion controls. No marketing permission is included in an inquiry request. We do not sell personal information, share it for cross-context behavioral advertising, or use inquiries to advertise to visitors.

Railway hosts the application and database. Resend delivers verification and inquiry emails and processes their recipients, content and delivery records. Wix supplies installation authentication and billing status and operates its own dashboard, checkout and marketplace. The operator accesses data as needed for support, security and maintenance. We may disclose information when legally required or necessary to address fraud or protect legal rights, subject to applicable law.

Public pages, cookies and third-party websites

The sample calculator does not save answers or submit inquiries. Daily marketing counters store only the day, a fixed page/source label, event type and count. They contain no IP address, visitor identifier or arbitrary URL parameters, and include bots and repeat requests. There are no advertising pixels, session recordings or third-party analytics scripts in our public pages, app dashboard or inquiry form. See our cookie policy.

The video on our website is hosted by us, without a YouTube embed. Following a YouTube or Wix link opens a separately operated service, which may use its own cookies and tracking. A business’s parent Wix website may load services we do not control. Our hosting providers may separately process network connection and security logs under their own policies.

Retention and deletion

• Inquiries, request-consent records and their application email records are removed by daily maintenance after 365 days, or sooner when the business deletes the inquiry.
• Verification email records are deleted on successful verification or by daily maintenance after 24 hours. Expired verification hashes are cleared by maintenance. The verified notification address remains until changed or the site data is deleted.
• Business settings and terms acceptance remain while supporting the installation. Uninstalling does not currently delete them automatically. Request site-data removal through hello@telamanus.com; we verify authority using the existing account or relevant inquiry context.
• Monthly usage records are kept for the current and preceding 12 months. Public aggregate counts are removed after 365 days. Old installation-alert records are removed after 30 days; new installation alerts are no longer sent.
• Support messages are reviewed for deletion after resolution, normally within 12 months, unless needed for an ongoing dispute, security incident or legal obligation. Provider-held email and platform records follow those providers’ retention practices; we cannot promise immediate deletion from their systems.

Storage and safeguards

The database is hosted in Railway’s Amsterdam region, Netherlands. Recovery snapshots are stored on the Railway volume and copied to the operator’s computer in the United States. Application connections use HTTPS and backup transfers use SSH. The application does not separately encrypt SQLite files or snapshots. Access to the host and backup computer must be restricted by the operator.

The server keeps the newest seven snapshots and the backup computer the newest fourteen successful pulls. Rotation depends on successful backup runs, so this is not a guaranteed seven- or fourteen-day deletion deadline. Deleted data may remain in recovery copies until replaced. Recovery copies are used for recovery, and deletion requests must be reapplied after a restore.

Your choices and requests

To access, correct or delete inquiry data, contact the service business or hello@telamanus.com. Tell us which business you contacted and the email used for the inquiry; do not send identity documents or a street address. We may verify a request using existing account or inquiry information. Available legal rights vary by jurisdiction; we will handle applicable requests without unlawful discrimination. Businesses can export or delete inquiries in their dashboard. A deletion request does not itself cancel a Wix subscription.

We do not track people across third-party sites for advertising and do not change those practices in response to Do Not Track or Global Privacy Control signals. Because we do not sell or share data for targeted advertising, there is no such processing to opt out of here. We do not knowingly collect information from children under 13; contact us if you believe a child has submitted it.

Policy changes

We will update the effective date and explain material changes on this page and, where required, through an appropriate direct notice before the new use begins. Information will not be used for a materially different purpose merely because a policy was edited.